Terms of Service

Article 1 (Purpose)

The purpose of these Terms of Service is to define the rights, obligations, responsibilities, and other necessary matters between Bluepin Co., Ltd. (hereinafter referred to as the "Company") and the user (hereinafter referred to as the "Customer") in connection with the space design and interior construction services (hereinafter referred to as the "Services") provided by the Company.

Article 2 (Definitions)

The terms used in these Terms of Service are defined as follows:

① "Services" refers to all business operations provided by the Company, including space design consulting, conceptual design, schematic design, design development, construction documentation, interior construction, on-site management and supervision, and post-construction management.

② "Customer" refers to any corporation, individual business, or individual, such as a business enterprise, commercial facility operator, medical institution, or residential property owner, wishing to use the Company's Services.

③ "Contract" refers to an individual agreement entered into between the Company and the Customer regarding the provision of the Services.

④ "Online Services" refers to services provided through the website operated by the Company (www.bluepinlabs.com), including portfolio viewing, online estimate requests, and consultation bookings.

Article 3 (Effect and Amendment of the Terms)

① These Terms shall become effective upon being posted on the Company's website or otherwise notified to the Customer.

② The Company may amend these Terms to the extent that such amendments do not violate applicable laws and regulations. In the event of an amendment, the Company shall announce the effective date and the reasons for the amendment, along with the current Terms, on the Company's website from 7 days prior to the effective date until the day before the effective date.

③ The Customer has the right to object to the amended Terms. If the Customer does not agree to the amended Terms, they may cease using the Services and terminate the contract.

Article 4 (Scope of Services)

① The scope of Services provided by the Company is as follows:

1. Space design consulting and planning

2. Concept Design and Planning Design

3. Basic Design and Detail Design

4. Interior construction and on-site management and supervision

5. Post-construction management and defect repair services for 3 years following completion

6. Other related business matters agreed upon with the Customer

② The Company's Services apply to office interiors, commercial shop interiors, hospital/clinic interiors, showroom/exhibition hall interiors, and multi-family/residential space interiors. The service area is limited to the Seoul Metropolitan Area.

③ The Company provides portfolio viewing, online estimate requests, and consultation booking services through its website. Online estimates are for reference purposes only and do not constitute a formal quotation.

Article 5 (Service Procedures)

① Customers wishing to use the Services shall proceed in accordance with the following steps:

1. Initial Consultation Request (Free of charge)

2. On-Site Inspection (Free of charge)

3. Commencement of Design & Submission of Design Proposal

4. Completion and Approval of Design

5. Submission of Estimate & Execution of Contract

6. Commencement and Completion of Construction

7. Construction Completion & Commencement of Post-Construction Management Services

② Customers may request a consultation through the Company's website. In doing so, they must provide their name, job title, company name, email, contact details, preferred consultation category (office interior, commercial shop interior, hospital/clinic interior, showroom/exhibition hall interior, multi-family/residential space interior, or other), and consultation details.

③ Based on the customer information collected through solutions such as Recatch, a designated specialist from the Company will promptly contact the Customer to provide a tailored consultation.

④ When applying for a consultation, the Customer must consent to the collection and use of personal information. Detailed matters regarding the processing of personal information shall be governed by the Company’s Privacy Policy.

Article 6 (Execution of Contract)

① A service contract is established upon the Customer's application and the Company's acceptance.

② The Company may reject or defer the execution of a contract in any of the following cases:

1. If the information provided by the Customer is false or incomplete

2. If the project location is outside the service area

3. If it is difficult to provide the Services due to the Company's technical or personnel constraints

4. If the Customer fails to meet other eligibility criteria set by the Company

③ Upon entering into an agreement, the Company and the Customer shall execute a separate construction contract. In the event of any conflict between these Terms and the construction contract, the construction contract shall prevail.

Article 7 (Fees and Payment Terms)

① Service fees are calculated individually, taking into comprehensive account the scale, complexity, and materials of the project.

② Payments shall be made in installments as follows:

1. Deposit: 30% of the total contract amount, payable within 7 days from the contract execution date

2. Progress Payment: 40% of the total contract amount, payable within 15 days from the contract execution date 

3. Balance: 30% of the total contract amount, payable within 7 days of construction completion

③ Payments shall be made in cash or by bank transfer. Value Added Tax (VAT) shall be charged separately.

④ Tax invoices will be issued upon the arrival of each scheduled payment date for the deposit, progress payment, and balance.

⑤ If the Customer fails to pay the fees within the designated period, a late payment interest rate of 7.5% per annum shall apply.

Article 8 (Amendments to the Contract)

① If any amendment to the contract is required, such as changes to the design details, scope of work, or materials, it may be modified upon mutual written agreement between the Company and the Customer.

② If a contract amendment results in an increase or decrease of 5% or more in the volume of construction work, the contract price shall be adjusted according to the following criteria:

1. The unit price of increased or decreased work shall be determined through consultation based on the unit prices in the breakdown of cost estimates.

2. The unit price for new cost items shall be calculated based on the market rates at the time of the amendment.

3. General administrative expenses and profit margins for increased or decreased work shall be applied in accordance with the ratios in the original cost breakdown.

4. The Company shall prepare and submit to the Customer the necessary detailed documentation regarding the increase or decrease.

③ Additional fees may apply when design changes are requested or additional tasks arise.

④ In the event of construction delays due to contract amendments, the construction period shall be extended by the corresponding number of delayed days.

Article 9 (Obligations of the Company)

① The Company is obligated to perform the construction diligently in accordance with the design documents and to guarantee the accuracy of the design drawings.

② The Company must comply with the construction schedule. In the event of delays due to reasons attributable to the Company, the Company shall pay liquidated damages equal to 1/1,000 of the total construction cost for each day of delay, up to a maximum limit of 3/100 of the construction cost.

③ The Company is responsible for safety management on-site during the construction period and shall handle waste disposal and site cleanup upon completion.

④ In principle, the Company shall use materials specified in the design documents and prioritize the use of Korean Industrial Standards (KS) certified products.

⑤ The Company shall designate an on-site representative and notify the Customer in advance. The representative must remain stationed at the construction site during the contract period.

⑥ The Company is obligated not to disclose any of the Customer's confidential information acquired in the course of performing the work to third parties.

Article 10 (Obligations of the Customer)

① The Customer is obligated to pay the contract fees within the agreed time frame.

② The Customer shall cooperate as necessary for the Company to perform its duties, such as providing materials required for design and granting site access.

③ Demolition of existing structures and related administrative permitting procedures shall be governed by separate agreements between the Company and the Customer.

④ The Customer is obligated not to disclose any of the Company's confidential business information acquired in the course of performing the work to third parties.

⑤ The Customer shall faithfully fulfill all obligations required for the execution of the contract, including timely payment and on-site cooperation.

Article 11 (Warranty and Liability for Defects)

① The Company shall be liable for defects in the constructed portions for a period of 3 years following construction completion.

② The scope of the defect warranty includes structural defects, finish material defects, and facility defects. In the event of a defect, the Company shall perform repairs free of charge.

③ The Company shall be exempt from warranty liability in any of the following cases:

1. Damage caused by the Customer’s improper use or negligent maintenance

2. Damage caused by force majeure, such as natural disasters or fire

3. Damage caused by failure to comply with instructions or precautions provided by the Company

4. Defects arising from reasons not attributable to the Company

④ Upon a request for defect repair from the Customer, the Company must take action within 7 days. If the Company fails to do so without a justifiable reason, the Customer may take remedial action directly and claim the costs from the Company.

⑤ The Company shall provide a defect warranty bond equivalent to 3% of the contract amount.

Article 12 (Rescission and Termination of Contract)

① The Company or the Customer may rescind or terminate the contract if the other party fails to perform its obligations within a specified period after receiving written notice demanding performance, under the following circumstances:

1. When a breach of contract terms makes it impossible to achieve the purpose of the contract

2. When it is explicitly recognized that the construction cannot be completed within the schedule due to reasons attributable to the Company, such as default or bankruptcy

3. When the Customer fails to perform contract obligations without a justifiable reason, making it impossible to complete the construction

4. When the Company fails to perform contract obligations without a justifiable reason, making it impossible to complete the construction

5. When the contract amount is reduced by 40% or more due to changes in the scope of construction requested by the Customer

② Upon rescission or termination of the contract, settlement shall be processed as follows:

1. Prior to commencement of design: 90% refund of the deposit

2. During the design process: 50% refund of the deposit

3. After completion of design: No refund of the deposit

4. After commencement of construction: Refund of the remaining balance after settling the progress payment for completed works

③ If the settlement results in an overpayment of the contract amount, the Company shall refund the overpaid amount to the Customer. If there is a shortfall, the Customer shall pay the outstanding amount to the Company.

④ If damages are incurred by either party due to the rescission or termination of the contract, the party responsible for the cause of termination shall compensate for such damages.

Article 13 (Limitation of Liability)

① The Company shall not be held liable for damages resulting from any of the following causes:

1. Damages caused by force majeure, such as natural disasters, fire, riots, or acts of terrorism

2. Damages caused by errors or omissions in the data provided by the Customer

3. Delays in construction due to third-party causes, such as licensing and permitting authorities

4. Construction constraints due to structural limitations of the existing building

② The Company's liability for damages shall not exceed the contract amount, and the Company shall not be liable for any indirect, special, or consequential damages.

③ The Company is covered by commercial general liability insurance through the Korea Specialty Contractors Financial Cooperative. The limits of liability for third parties are KRW 200 million per person for bodily injury (KRW 200 million per occurrence) and KRW 200 million per occurrence for property damage.

Article 14 (Intellectual Property Rights)

① All rights, including ownership, copyrights, and design rights, to all materials and deliverables arising in the course of performing the work shall be jointly owned by the Company and the Customer.

② The Company may utilize the completed project for marketing purposes, such as portfolios, subject to obtaining the Customer's consent.

③ Intellectual property rights previously owned by the Company shall remain vested in the Company, and the Customer must obtain prior consent from the Company to use them.

④ In performing this Contract, the Company shall not infringe upon the rights or interests of any third party or violate applicable laws. If a dispute arises for the Customer due to a violation, the Company shall resolve it and compensate the Customer for any damages incurred.

Article 15 (Privacy Protection)

① The Company shall protect the Customer's personal information collected in the course of providing services in accordance with relevant laws and regulations. Detailed matters are governed by a separate Privacy Policy.

② The Company shall use the collected personal information solely for purposes such as consultation, providing estimates, performing contracts, and post-construction management, and shall not disclose it to third parties without the Customer's consent.

Article 16 (Inspection and Delivery)

① Upon receiving a request for an interim or final completion inspection from the Company, the Customer shall conduct the inspection within 5 days and immediately notify the Company of the results in writing, unless there is a justifiable reason otherwise.

② If the inspection confirms that the construction has been performed in accordance with the design documents, the Customer must accept the work.

③ If the work fails to pass inspection, the Company may request a re-inspection from the Customer after resolving the cause of failure, and the Customer shall conduct the re-inspection without delay.

④ Upon completion of the construction, the Company shall dismantle and remove all construction facilities, surplus materials, waste, and temporary structures from the construction site, and tidy up the site to a level acceptable to the Customer.

Article 17 (Dispute Resolution)

① Any dispute arising between the Company and the Customer shall, in principle, be resolved through amicable mutual consultation.

② If a dispute cannot be resolved through consultation under Paragraph 1, the Seoul Central District Court shall have exclusive jurisdiction as the court of first instance.

Article 18 (Interpretation of Terms)

① Any matters not specified in these Terms or any disputes regarding the interpretation of these Terms shall be resolved through mutual consultation between the Company and the Customer in accordance with relevant laws, general business practices, and the Civil Act.

② Even if any provision of these Terms is deemed invalid under relevant laws and regulations, the validity of the remaining provisions shall not be affected.

Article 19 (Miscellaneous)

① These Terms shall be interpreted and governed in accordance with the laws of the Republic of Korea.

② The Company's contact information is as follows:

- Company Name: Bluepin Co., Ltd.

- Address: Room 811, 8th Floor, 30 Sangwon 12-gil, Seongdong-gu, Seoul (Seongsu-dong 1-ga, Dongjin IT Tower)

- Business Registration Number: 717-88-02216

- CEO: Sang-woon Cha

- Tel: 02-6958-7322

- Email: [email protected]

- Website: www.bluepinlabs.com

Addendum

These Terms of Service shall enter into force on October 1, 2025.